Unidentified 911 operator

In The Body, after Buffy finds her mother on the couch, not breathing, she quickly calls 911 emergency. A female operator answers. The following conversation subsequently takes place.


 * 911 OPERATOR: 911 emergency.
 * BUFFY: Hello?
 * 911 OPERATOR: Do you have...
 * BUFFY: My mom, she, she's not breathing.
 * 911 OPERATOR: Is she conscious?
 * BUFFY: No. I-I-I can't, she, she's not breathing.
 * 911 OPERATOR: OK, I need you to give me your address.
 * BUFFY: What?
 * 911 OPERATOR: I'm gonna send an ambulance over.
 * BUFFY: Si-Sixteen thirty Rivelo, it-it's a house, Rivelo near Hadley.
 * 911 OPERATOR: I'm sending a unit right away. Are you alone in the house?
 * BUFFY: Yes.
 * 911 OPERATOR: Well, did you see what happened, did she fall?
 * BUFFY: No, no, I-I came home and she-what should I do?
 * 911 OPERATOR: Do you know how to administer CPR?
 * BUFFY: (upset) No, I don't remember.
 * 911 OPERATOR: Okay, it's very simple. You wanna tilt your mother's head back. Cover her mouth with yours, and breathe into her mouth.


 * The operator continues talking but Buffy drops the phone to her side and moves toward Joyce.


 * BUFFY: I know this. I know this. God.


 * Buffy starts to perform CPR on her mother, but a cracking noise is heard during compressions. She reaches for the phone.


 * BUFFY: I, are you there? I, I broke something.
 * 911 OPERATOR: Hello?
 * BUFFY: It cracked.
 * 911 OPERATOR: Is she breathing?
 * BUFFY: No.
 * 911 OPERATOR: Paramedics should be there in a moment. You might have cracked a rib. It's not important.
 * BUFFY: (puts her hand on Joyce's) She's cold.


 * Beat.


 * 911 OPERATOR: The body's cold?
 * BUFFY: No, my mom! Sh-should I make her warm?
 * 911 OPERATOR: No ... if she's not responding to CPR, the best thing is to wait for the paramedics, okay?
 * BUFFY: When will they be here?
 * 911 OPERATOR: They're very nearby.


 * Buffy drops the phone to her side and looks up at the window. It's totally quiet except the faint sound of the 911 operator's voice. Buffy brings the phone back up to her ear.


 * BUFFY: (very quietly) I have to make a call.


 * She presses the hang-up button.

Trivia

 * The 911 operator's line, "Are you alone in the house?" mirrors the scene in Scream 2 where Sarah Michelle Gellar's character is asked the same question by the killer. The 911 operator most probably weren't thinking about killing her though...